Capacity Receives Startup Exit Award from St. Louis Business Journal

The helpdesk powered by AI is recognized for recent Series B in category, “Top Equity Funding Transactions of the Year”

ST LOUIS — June 17, 2020 — Capacity, a new kind of helpdesk, powered by artificial intelligence, that automates support for customers and employees, today announces recognition in the St. Louis Business Journal’s third annual Startup Exit Awards for its August 2019 funding round

The Startup Exit Awards celebrate the region’s startup success stories of the past year, spotlighting the companies and individuals driving that progress. As part of this year’s program, Capacity has been recognized in the “Top Equity Funding Transactions of the Year” award category for technology companies. 

What set Capacity apart in its funding strategy was a team-sport mentality and locally-focused approach. For its Series B round, all employees from interns to the C-Suite executives were involved in a friendly competition to see who could bring in the most investors. During the office-wide competition, employees outside the senior leadership team sourced 39.8% of the total funding. 

With a focused approach on securing local investment, two-thirds of investors were based in Missouri and 87.5% were from the Midwest. While Capacity received over 100 inbound inquiries from leading VC firms across the country for its Series B last year, the company’s commitment to the St. Louis area led them to raise capital via an alternative path from their own community. To give Capacity the best chance to grow and thrive, the team decided to raise capital locally.

“We weren’t interested in working with investors looking for a quick flip to IPO, and the best place to find investors who wanted to partner with Capacity long-term was in Missouri,” said David Karandish, Capacity CEO. “We wanted to collaborate with investors that truly believed in our company’s mission and aligned with our values. When the Midwest investors we spoke with displayed those same values and commitment to partnership, it was obvious we made the right choice.”

For more information on how Capacity continues to innovate in the St. Louis community, visit

About Capacity

Capacity is a support automation platform that empowers teams with instant access to the knowledge they need to do their best work. Capacity connects to enterprise apps, mines company documents and spreadsheets, and captures the tacit knowledge of an organization—making everything instantly accessible through a single platform. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the incubator. More information can be found at Capacity’s website or on social media on Twitter at @CapacityAI.