Your organization’s AI-powered switchboard. Effortlessly source, capture, and share knowledge.
What solution will give both your team and your clients the kind of experience they actually want?
There are so many different places employees and customers can ask questions—email, Slack, SMS, social media outlets—and the answers to these questions can live in so many different places, including in the minds of your team members.
Capacity makes answering questions easy. When the platform knows the answer to a question, it will immediately share it. If Capacity doesn’t know the answer, it will reach out to a human-in-the-loop CoPilot to get it, and then remember it from that point forward.
Seamlessly connect to 50+ (and counting) popular enterprise apps. The ticketing possibilities are endless.
No need to fiddle with application links or plug-ins—just connect and instantly access the knowledge you need.
Empower your customers with an intuitive interface. Empower your staff with automation.
AI and baked-in analytics mean you’ll never waste valuable time tracking tickets.