KYC is an essential banking process, but it can also incur massive costs and long cycle times. On the other hand, RPA can automate many KYC tasks from automated customer alerts to document routing and identification validation. Therefore, processes are more accurate and turnaround times are improved.
Banks struggle with improving the customer experience while maintaining comprehensive KYC processes. RPA is a proven solution for enhancing both the customer experience and the required KYC tasks.
