Alexa Schmitt Bugler

Sr. Content Marketing Specialist at Capacity

Alexa is a content writer who specializes in AI, automation and customer experience topics. To drive brand awareness and conversions for B2B and SaaS brands, she focuses on SEO and AIO optimization, quality educational content and industry trends.

Most Recent Articles

How to Audit Robotic Process Automation to Make Sure Your Organization is Ready For Implementation

March 31, 2023

Automation is the buzzword du jour. But, in reality, it’s revolutionized the way businesses operate. Robotic Process Automation…

Everything You Need To Know About AI Customer Support (2023)

February 17, 2023

What is AI customer support? AI customer support uses artificial intelligence to solve low-level service issues. AI can…

How to Set Up a Shared Team Inbox in 4 Steps for an Exceptional Customer Experience (Plus all the Best Practices, too!)

December 16, 2022

Ah, the humble shared team inbox. It may not sound like the most exciting topic in the world,…

The Ultimate Guide to Insurance Automation (2023)

November 22, 2022

What is insurance automation? Insurance automation applies software to simplify policy and claims processes. RPA and AI technologies…

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Alexa Schmitt Bugler

Most Recent Articles

How to Audit Robotic Process Automation to Make Sure Your Organization is Ready For Implementation

Everything You Need To Know About AI Customer Support (2023)

How to Set Up a Shared Team Inbox in 4 Steps for an Exceptional Customer Experience (Plus all the Best Practices, too!)

The Ultimate Guide to Insurance Automation (2023)

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