AI Enterprise Search & Knowledge Management

The Capacity Answer Engine® was created in such a way that there is very minimal effort required on the client-side. You won’t need to have a dedicated “librarian” curating, updating or maintaining content. With automatic tagging and effortless integrations, the Capacity Answer Engine® will be up and running after a few short weeks.

Capacity Answer Engine® efficiently indexes the content you share, automatically tagging and categorizing your information assets based on multilayer metadata. Capacity Answer Engine® is good at its job from day one and becomes great at it over time through usage.

Capacity Answer Engine® searches start with a natural language question, similar to how you would approach your subject matter expert or insights team with a request for information. You can also easily search by keyword, topic, title, source, author or date if you have a specific data asset in mind.

Capacity Answer Engine® provides specific answers within your content for a better search experience. It acts as an answer engine rather than just a search engine by showing you the exact spot in your data asset where your answer lives.

The Capacity team strives to help drive and maximize engagement and adoption of the knowledge management platform within your organization. We provide each client with a support team that consists of a customer success representative, an account manager and sponsorship from one of our executives. Our team is here to make sure we truly understand what you need and expect from Capacity Answer Engine® so it can provide you with the best return on your investment.

Answer Engine® can engage with most common document, PDF, text, audio, image and video file formats.

Capacity Answer Engine® uses machine learning to improve over time based on user feedback. In essence, the more user interactions, the better the Answer Engine® works.

We guarantee beneficial usage in six weeks of granting us access to your data—significantly less time than most other knowledge management platforms, which can take as long as six months. Capacity Answer Engine® provides maximum results with minimal initial time investment.

Everything you need to get Capacity Answer Engine® going is included in the base price. You are responsible for three things: attending a kickoff and weekly status meetings during the six-week process; working with your team to gain access to the data; and collaborating with our team to roll the Answer Engine® out to your teams.

Capacity Answer Engine® does not move your data, ever. It interacts with it on a permission-based level using integrations, API connections, and proprietary methods. It does not store your files; it creates Meta Data, the index, of current files in the source system of record. If a file is removed from the system of record, Capacity removes the matching metadata.

Request a demo and see how Answer Engine® can save your team hours of time.