Knowledge management systems seem to be aging in dog years! As the pace of business increases, so too does the need for agile, custom-tailored knowledge management solutions. A few emerging trends in KMS include:
- Deployment of artificial intelligence (AI) software
- Cloud computing augmented with robotic process automation
- Remote KMS accessibility and bring your own device (BYOD) policies
- Expedited content creation and sharing
- Workflows augmented by robotic processing automation (RPA)