Many team members often feel like they are already pushed to their limits. Therefore, it takes an incentive to ensure people share knowledge. Management should lead by example. KM also needs to be validated as a crucial aspect of the job with continuous and active encouragement.
Team members also benefit from rewards whether KM makes their current job responsibilities much easier, and also recognition or compensation for using KM. However, it’s important to realize that you can’t bribe people into KM. Any incentives should focus on long-term results.