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https://www.zendesk.com

Zendesk

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Zendesk is a CRM software for support, sales, and customer engagement is designed to create better customer relationships.

What can you do with Capacity and Zendesk?

  • Show me details for the Smith ticket.
  • Show me all high priority tickets.
  • What is the internal note on the Porter ticket?
  • What are all of the latest public notes?

Zendesk Features:

  • CRM
  • Calls
  • Chat
  • Knowledge Base