AI for Education
AI Tools from Application to Graduation.
Reinvent student support with instant answers, seamless campus integration and 24/7 self-service access to everything students need.
Support more students at a fraction of the cost
90%
Deflection rate
:02
Response time
66%
Operational cost savings
Empower students with AI. Free up faculty for what matters.
Always accessible, AI-powered student support
Capacity instantly handles 90% of student inquiries, eliminating wait times with lifelike AI support.
Self-service chatbots for higher education
AI accurately answers questions and handles tasks like transcript requests and course refunds 24/7.
Course-specific AI assistants
Help students master tough subjects with virtual TAs for every class.
Easy appointment scheduling
Students book advisor meetings and counselor sessions effortlessly.
AI-powered student coaching
Provide personalized guidance and motivation with virtual life coaches.
A smarter campus for both students and faculty
Capacity doesn’t just improve student engagement. It optimizes faculty resources, streamlines communication and enhances student success.
Personalized student insights
Identify at-risk students with AI analytics to deliver targeted support.
Intelligent issue escalation
Capacity AI routes complex inquiries to the right professor, TA or advisor.
Real-time student communication
Send emergency alerts, enrollment reminders and campus news via SMS.
Effortless faculty & staff support
Instantly access benefits, policies and procedures in one knowledge base.
Deploys in 30 days, without the IT headaches
Capacity is built for easy, fast deployment, delivering results within days of setup.
Connects to LMS, SIS, and student portals
Our AI knows every student’s courses, enrollment status and financial aid details for accurate guidance.
Deflects 90% of inquiries
Dramatically reduces burden on staff while improving student success.
Scales easily across departments
Quickly launch chatbots for IT, admissions, academics and more.
Saves universities time and money
Automate support, cut repetitive inquiries and lower admin workload.
Seamless student support from application through graduation
Attract more applicants
Convert more applicants with AI tools that deliver instant answers and personalized SMS follow-ups.
Engage students with AI
Enhance the student experience with real-time chatbots for university, AI study assistants and notifications.
Faster, easier assistance
Ensure seamless access to financial aid, IT support, scheduling and campus services—all in one place.
Retain more students for success
Keep students on track with proactive nudges, early risk detection and personalized academic support.
Success Story
Maryville University
Questions asked per month
Deflection
Monthly users
“Partnering with Capacity was not only the right decision for us, it was one of the best decisions that’s been made by this university.”
Mark Lombardi, PhD.
President | Maryville University
Trusted by leading universities. Loved by their students.
Explore Capacity’s premium features
Capacity Answer Engine: Instant answers, zero searching
Find the exact insights you need in seconds—no uploads, silos, or delays.
LiveChat: Effortless chat handover
Ensure staff has full chat history and context when you need a human in the loop.
Analytics—Turn data into intelligent decisions
Unlock deep visibility into student engagement and trends to optimize support.
Knowledge Base: Smarter, self-managing knowledge
Manage all your knowledge in a self-updating system for fast, accurate answers.
SMS Solutions: Natural, AI-powered conversations
Connect with students instantly through automated, two-way text conversations.
Helpdesk: 24/7 AI support across every channel
Resolve student inquiries across chat, email, SMS, and voice—freeing up staff.
A solution tailor-made for the education sector
Capacity’s AI for higher education delivers on-the-spot student assistance, reduces staff workload and seamlessly integrates with campus systems to improve efficiency and engagement.
24/7 omnichannel student self-service
Give students instant answers to financial aid, enrollment and academic questions via SMS, chat, voice and email—without involving your staff.
AI-powered course assistance
Virtual study assistants help students grasp tough concepts, access course materials and stay on track for success.
Effortless scheduling
Allow students to book advisor meetings, counseling sessions and academic consultations in seconds. No back-and-forth emails needed.
Automate common inquiries and tasks
Reduce support tickets and free up staff by handling routine student requests like transcript orders, tuition payments and IT issues.
Seamless integration
Connect effortlessly with your LMS, SIS, financial aid platforms and other university systems for personalized, accurate and real-time student support.
Capacity AI helps EdTech companies provide seamless, self-service support directly inside their platforms to resolve user issues in seconds while reducing support costs.
Instant, embedded AI support
Deploy AI-powered assistance inside your software to answer questions, guide users through setup and resolve issues in real time.
Reduce tickets & lower costs
Cut down escalations, automate 90% of inquiries and free up your support team to focus on high-value customer interactions.
Fully customizable & easy to integrate
With just one line of JavaScript, Capacity AI embeds directly into your web, iOS and Android apps while matching your branding.
Proactive assistance for higher engagement
Capacity anticipates user needs, providing answers before they even ask—boosting adoption and retention.
Effortless knowledge management
Turn your documentation into a dynamic, self-updating knowledge base that delivers fast, accurate answers to users and support teams.
Integrates seamlessly with your education tech stack, right out of the box
Connect Capacity AI with your existing student management tools. No disruptions, no hassle.
Smarter campus. Smoother operations. Happier students.
Outdated, slow support frustrates students and overwhelms staff. Upgrade to AI-powered automation that delivers instant answers, proactive engagement and seamless assistance. Go live in just 30 days.
Frequently asked questions
How can AI improve student support services in universities?
AI automates routine inquiries, providing instant answers for students on financial aid, enrollment, course schedules and campus services. AI chatbots and virtual assistants reduce administrative burden, improve response times and enhance the overall student experience.
Can AI help universities reduce student support costs?
Yes, AI-driven automation can deflect up to 90% of common student inquiries, significantly reducing call center and email support costs while ensuring students get the information they need instantly.
What types of education institutions benefit from AI-powered support?
Higher education institutions, community colleges, online universities and education software platforms all benefit from AI-enhanced support for enrollment, student engagement, academic advising and IT assistance.
How does AI integrate with university systems like LMS and SIS?
AI seamlessly integrates with Learning Management Systems (LMS), Student Information Systems (SIS) and financial aid platforms to provide students with real-time, personalized assistance based on their course enrollments and academic records.
How do AI virtual teaching assistants work in online courses?
AI-powered study assistants provide real-time course guidance, answer student questions, and clarify complex topics by referencing uploaded course materials, helping students better understand their coursework.
Can AI help universities with student retention?
Yes, AI analyzes student behavior and academic performance to identify at-risk students and provide proactive support, such as nudges for assignment deadlines, financial aid reminders and academic counseling suggestions.
What role does AI play in admissions and enrollment?
AI streamlines the admissions process by automating applicant inquiries, sending personalized SMS and email reminders and providing real-time updates on application status to improve enrollment conversion rates.
How does AI support financial aid departments?
AI chatbots can answer financial aid-related queries, check application statuses, guide students through payment plans and automate reminders for important deadlines to reduce administrative workload.
Can AI help with scheduling advisor and counseling sessions?
Yes, AI-powered scheduling allows students to book academic advising, career counseling and financial aid meetings instantly, eliminating back-and-forth emails and long wait times.
How does AI improve student communication?
AI enables real-time communication via SMS, email and chatbots, ensuring students receive timely updates on class schedules, tuition payments, campus events and emergency alerts.
How secure is AI for student data and compliance?
AI solutions comply with FERPA, HIPAA, GDPR and other data protection standards, ensuring that sensitive student information remains secure and private.
Can AI help universities optimize IT support?
Yes, AI-powered IT helpdesks handle common tech issues such as password resets, software troubleshooting and Wi-Fi access to reduce wait times and improve IT efficiency.
How quickly can universities implement AI for student support?
AI-powered student support solutions can be deployed in as little as 30 days, integrating seamlessly with existing campus systems and improving efficiency from day one.
How does AI enhance faculty and staff productivity?
AI automates administrative tasks such as knowledge base management, HR inquiries and benefits enrollment, allowing faculty and staff to focus on higher-value interactions with students.
We’re on G2, too. Dig it.
The most secure support automation platform
Capacity keeps your business and customer data 100% safe—no compromises. We are fully compliant with HIPAA, CCPA, FERPA, GDPR, and SOC 2 TYPE II.
