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A healthy respect for your privacy.

Capacity keeps your data where you want it.

Privacy at the forefront.

To ensure that your team feels comfortable asking any question they’d like, we take privacy very seriously.

We don’t cache sensitive information on our servers. We also don’t share any information that enters our support automation platform to third parties. Put simply, we never use your information without your expressed consent and understanding.

It also means you don’t have to manage your team members’ permissions in multiple areas—Capacity simply respects the permissions you already have in place.

a conceptual illustration demonstrating the security of the capacity knowledge sharing platform
illustration of a lock representing Capacity platform security

Compliance and security.

We take great pains to ensure that our organization is doing everything possible to keep your information secure and out of the hands of anyone but you.

We encrypt all of our servers, we don’t cache sensitive data, and we adhere to a strict cascading permissions structure. On top of that, Capacity is also GDPR, CCPA, and SOC 2 compliant.

Extensible permissions for complex business cases.

Capacity makes user permissions easy for enterprises of any size, offering absolute assurance that the right people have access to the right information.

From native permissions to product features, to connecting directly into your directory service, or using cascading permissions structures and OAuth to securely connect to your apps—you’ll have complete, granular control of all your company’s information.

an illustration demonstrating user permissions in the capacity copilot console