Knowledge management has been around for two decades and has also changed over that time. A KM framework can eliminate silos from a disparate set of tools. The KM framework includes interconnected governance, processes, accountabilities, and technologies. It also helps to mitigate gaps in the system.
As a result, the KM framework ensures a viable system. The good news is you don’t have to replace your entire infrastructure. You can use a KM framework as a guide for your current systems.