What are the important factors of knowledge management?

A knowledge management (KM) strategy requires a bit of forethought and planning to succeed. And because each organization has unique needs regarding KM, we recommend discussing the following factors with your team: 

  • What are the organization’s goals?
  • What is the cause or motive for said goals?
  • What are the current knowledge-related struggles?
  • Which tools would solve those pain points and eliminate knowledge-related bottlenecks?
  • Which teammates are best suited to serve as knowledge management leaders?