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Is helpdesk software free?

by | Oct 7, 2020

While most helpdesk ticketing solutions are available on a subscription-based model, there are free options as well. However, it’s important to note that “free” helpdesk systems almost always require the client to upgrade to gain access to premium features, multiple user accounts, and more.

Most often, the free version of a helpdesk is best used as a trial to see if the system in question meets the organization’s needs.