Enterprise Search Glossary

A

Artificial intelligence

A facet of computer science where machines are able to demonstrate intelligence similar to human intelligence—making decisions, recognizing speech, performing translations, and improving over time.

C

Corporate firewall

A corporate firewall acts as a type of virtual fence between the corporate network and unverifiable or untrusted sources. It is an organization’s first line of defense against cyber threats.

D

Data

Information can be comprised of individual units, also known as data. Data can also be defined as facts collected as a reference source.

Databases

When data is collected, organized, and stored electronically in a computer system, it is called a database—or, a “base,” for data storage.

Data-driven

If something, an activity perhaps, is data-driven it means that it is informed by data rather than personal experience. For instance, you would make a decision regarding business finances on financial data and reports.

E

Enterprise search engine

A search engine wholly owned by a company. It is used to index organizational data to satisfy queries relevant to company jobs, tasks, and more.

Entity extraction

Identifying and submitting specified elements into predefined categories.

I

Interface

A point of interaction such as a computer screen or a mobile device screen.

M

Machine learning

The automation of analytical model building. Machine learning is a branch of artificial intelligence that builds upon the idea that computer systems can identify patterns and learn from data with little-to-no human intervention.

N

Natural language processing

As a branch of artificial intelligence, and a subfield of linguistics, NLP refers to how computers can process and analyze natural language data.

L

Log files

Within the context of computing systems, a log file records events with the objective to keep a log. For example, it might be a log of software runs or of users sending messages to each other.

P

Also referred to as customization, when something is personalized, it means that a product or service is designed to better accommodate the unique needs of an end user.

Personalization

S

Scalability

Scalability is the ability to handle a growing or evolving workload.

Support team

A team of employees created to improve a variety of factors such as decision-making or problem-solving.

U

User role

Users can perform tasks based on their user role, which defines the permissions that are granted. For instance, a user role might be an “administrator” or a “contributor.”