Many confuse ML with AI, when the former is actually a subfield of the latter. For instance, ML is used to facilitate learning and decision-making. Another subset of ML is deep learning, which is currently the most effective algorithm.
The AI platform for every customer interaction.
AI agents across every channel. Orchestrated to automate, assist, analyze and engage.
Platform Foundation
AI is transforming contact centers. Cut call volume and stay ahead.
Get the guidebook
Founded in 2017 by David Karandish and Chris Sims, and part of the Equity.com incubator. Proudly headquartered in St. Louis.
Learn More