A skilled workforce is needed in the digital era. And, the required professional skills are always evolving, just like technology. The COVID-19 pandemic only accelerated the demand for digital transformations.
However, many industries were challenged with trying to upskill their employees on the spot. Unfortunately, many people lost their jobs due to their lack of skill set necessary for increasing marketplace digitization. Yet, human employees are a valuable resource for any organization. And, to succeed, upskilling opportunities should be offered as often as possible.