Survey says...

With Capacity’s Surveys, you’ll always have your finger on the pulse of your team members’ and customers’ experiences.

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Just three simple steps to happier employees and customers.

No need to source another one-trick app to get the job done. Capacity can facilitate your org’s surveys and push the data directly to your key systems.

  • 1. Create

    Quickly spin up powerful surveys with our easy-to-use Guided Conversations tool.

  • 2. Extend

    Fit for any use case. Create complex branch, multiple choice, or open-ended questions.

  • 3. Publish

    Instantly publish your survey for automated polling of team members and customers alike.

You can’t perfect what you can’t measure.

  • Measure what matters most, painlessly.

    Any business that expects to stay in business tracks and reacts to their customers’ needs. Proactively learn what they think before their thoughts turn into a negative review.

  • Tailor-made for your org.

    Capacity Surveys make it easy to implement NPS or your own proprietary methodology to gauge where your organization should be investing.

How well do you know your team?

  • Retain talent, attract talent.

    Keep tabs on the climate of your team so you can keep them on your team. A happy team isn’t just good for company morale, it’ll make talent acquisition a breeze.

  • The right place at the right time.

    Surveys are omnichannel, meaning they can be pushed to each and every team members’ preferred channel. For some that may be Symphony, Slack, or Microsoft Teams; for others, SMS or standard email.