A SolarWinds Service Desk that keeps you in the loop.

Alert teammates when a trouble ticket is closed with Capacity’s broadcast feature.

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Capacity vs. SolarWinds Service Desk

How does Capacity stack up?

AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Email Integration
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-TIme Chat
Self-Service Portal
Ticket Management
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Know when your know-how is ready.

What if Capacity doesn’t know the answer? You’re in good shape. You can get on with your day, knowing that you’ll receive a notification to your preferred communication channel the moment an expert provides the answer.

Check out more Capacity Helpdesk comparisons: