RPA can help to bridge the gap in Fintech between new and legacy systems. Instead of disrupting the existing workflow but enhances and promotes efficiency across multiple sectors. With that in mind, we have listed several use cases for RPA in Fintech:
- Loan processing
- Running background checks
- Processing insurance claims
- Reporting
- Customer support
- Complaint Management
- Customer onboarding
- Data-entry and transcribing reports
- Data management for quarterly and yearly closing
And the list above is just the tip of the iceberg. RPA potential goes way beyond back-office functions.