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Are digital workplace and robotic process automation the same?

by | Jan 2, 2020

Though the terms digital workplace and robotic process automation (RPA) don’t have the same meaning, they are related. Digital workplace is a broad term used to describe any hardware or software used by an organization to accomplish tasks.

RPA, the discipline of optimizing workflows with intelligent software, can play a crucial role in digital workplace. So, while it could be easy to confuse RPA software and digital workplace, the two terms shouldn’t be used interchangeably.