Technology at the intersection of borrower and LO satisfaction

Loan officers are overwhelmed by phone calls, emails, and repetitive tasks, and borrowers are frustrated trying to get answers to their questions. Artificial intelligence has unleashed the support automation revolution, which leads to borrower and loan officer satisfaction.

In this session, David Karandish, CEO of Capacity, focuses on the first AI-driven industry-leading mortgage support automation platform and how mortgage companies are leveraging this technology to increase employee and borrower satisfaction.

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