Our machine learning engine is on a mission to understand your organization, your role, and what you care about most.
A lot of today’s tech is just now hastily grafting ML onto their outdated systems. Capacity platform was built from the ground up on machine learning.
Our proprietary algorithms and NLP, Expert Finder, patent pending LiveDocs technology—everything is supported by a framework of state-of-the-art machine learning models. If your organization is looking to adopt AI and ML, choose the platform that was built with AI and ML.
It’s no secret that machine learning and the artificially intelligent systems it powers require a lot of data to work. The question is, what kind of data is being fed into those systems?
Our machine learning models don’t need your sensitive information to work, which means that nothing is cached or stored without your permission. Capacity’s ML models work great out of the box and get better over time, by learning what your users like or don’t like—not by ingesting all their data.
Capacity has a multitude of built-in AI and ML feedback systems to improve the knowledge it shares with your teams.
Think that a piece of information isn’t helpful or is out-of-date? Just give the response in question a thumbs down.
Team members who indicate that a piece of information wasn’t helpful will be empowered to provide in-depth feedback.
We take all team feedback into account to keep learning how we can best serve up the information your company needs.