A knowledge base that scales.

A dynamic, self-managing knowledge base built for the needs of a growing organization.

Get in the know.

When it comes to knowledge bases, what you don’t know will cost you. Make sure you’re in the know before you buy.

AI-Native
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Native HelpDesk
Native Workflow Builder
Third Party
Self-Service Portal
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AI-powered, so you can stop managing and start sharing.

  • No duplicate or conflicting exchanges.

    Whenever multiple answers to a single question are found in the knowledge base, Capacity provides alerts to verify which answer is correct.

  • Unmatched machine learning.

    With the assistance of machine learning, you’ll know for certain whether a particular answer is accurate or unhelpful to your team members.

One-to-one comparisons.