What do you mean when you say “intelligent automation”?

Intelligent automation is a technological combination that enhances the automation capabilities of a digital workforce. In addition, intelligent virtual assistants enable digital employees to quickly interact with modern technologies like artificial intelligence (AI) and machine learning (ML) and master challenging analytical and cognitive abilities such as document reading and job execution requiring rules-based reasoning. 

Higher education can benefit from cognitive automation to create an enterprise-grade digital workforce capable of doing day-to-day chores and managing corporate operations 24 hours a day, seven days a week. Thus, reducing manual effort and human error.