If Capacity doesn’t know the answer, it knows who will.
Capacity will leverage AI, machine learning, and your organization’s chosen communications to create a dynamic knowledge graph.
When someone in your org has a question demanding a high degree of expertise, Capacity will reach out to the right teammate who can provide the right answer, and our AI-assisted knowledge base will assure that question won’t have to be answered again.
No more auditing winding email threads. No more bouncing from colleague to colleague, hoping that the next in line will have the knowledge you need.
Hunting down the information you need to do your job doesn’t have to be your job. Just ask and get back to work. Capacity will take it from there.
Capacity’s expert graph is continuously refined as your team members answer questions, verify information, communicate, provide feedback, and update the system whenever their skill set changes.
Your team isn’t static. They deserve a platform that grows along with them, so they can be empowered to keep on growing.