Many current businesses were designed and optimized during the pre-digital era. As a result, they are typically weighed down by legacy systems and ways of working. As a result, these types of companies can’t just flick on a switch and process a digital transformation overnight. Instead, it requires a step-by-step approach.
However, it also takes a balanced strategy. Fragmentation in digital transformation occurs when organizations only address one component of digital transformation such as adding a new tech stack without addressing company culture. Therefore, fragmentation creates disparate and disjointed results and also creates new siloes without any successful or practical outcomes.