A comprehensive alternative to Spiceworks IT Helpdesk

When it comes to handling support tickets, you should have all the information you need in an instant.

Request a demo

Capacity vs. Spiceworks IT Helpdesk

How does Capacity stack up?

AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Email Integration
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-TIme Chat
Self-Service Portal
Ticket Management
SCROLL TO VIEW ADDITIONAL COMPARISONS

How'd we do?

Knowledge is only as powerful as the degree to which it’s shared. But how do you quantify “shared”?

Capacity Analytics show you which questions were instantly answered, which needed clarifying, and which were sent to your organization’s CoPilot.

Check out more Capacity Helpdesk comparisons: