What can you do with Capacity’s proprietary Web Concierge?
- Provide automated, 24/7 Tier 0 support to your customers.
- Free up your staff by instantly and continuously resolving your customers’ FAQs.
- Easily grow your organization’s knowledge base with our human-in-the-loop CoPilot routing.
- Capture leads and automatically push prospect data to HubSpot or Salesforce.
- Showcase last-minute deals and important announcements.
- With Capacity’s WYSIWYG editor, provide rich responses with hyperlinked CTAs.
Web Concierge Features:
- 40+ state-of-the-art NLP and ML algorithms.
- White-label widget colors, and bot name, avatar, and personality.
- Desktop, tablet, and mobile-friendly.
- Answers that automatically expire for time-sensitive questions.
- Customizable welcome messages.
- Lead capture via dynamic contact forms.