AI-Powered Support

Teams are overwhelmed by frequent interruptions, repetitive tasks, and other costly wastes of time. Capacity empowers teams to do their best work while delivering next-gen customer service. 

Capacity is here to help.

 

AI that’s always learning.

Capacity continuously improves and grows your knowledge base with state-of-the-art natural language processing algorithms and built-in machine learning feedback systems.

Knowledge at your fingertips.

Capacity instantly and accurately answers all of your FAQs 24/7. Whether it’s stored in your knowledge base, cloud drive, or the apps, Capacity can access it. 

Support made simple.

Capacity enables seamless escalation to your support team via ticket or live chat when customers or employees require human expertise.

Where work flows.

Capacity automates the monotonous tasks that bog down your team, so they can focus on tasks and inquiries that require higher-level thinking.

 

What you need, when you need it.

  • 01

    AI that’s always learning.

    Capacity continuously improves and grows your knowledge base with state-of-the-art natural language processing algorithms and built-in machine learning feedback systems.

  • 02

    Knowledge at your fingertips.

    Capacity instantly and accurately answers all of your FAQs 24/7. Whether it’s stored in your knowledge base, cloud drive, or the apps, Capacity can access it. 

  • 03

    Support made simple.

    Capacity enables seamless escalation to your support team via ticket or live chat when customers or employees require human expertise.

  • 04

    Where work flows.

    Capacity automates the monotonous tasks that bog down your team, so they can focus on tasks and inquiries that require higher-level thinking.