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HubSpot (Ticketing)

The HubSpot tickets tool allows you to track these customer issues, regardless of whether they came in via a phone call, an email, or live chat. The tickets tool also organizes related notes, documents, and conversations in one place.

What can you do with Capacity and HubSpot (Ticketing)?

  • Show ticket issues for Jane Doe.
  • Summarize issues for product #11111.
  • How many tickets were filed in March?

HubSpot (Ticketing) Features:

  • Issue tracking
  • Customer resolutions
  • Organized reporting