With mortgage processes, it’s vital not to sacrifice accuracy for convenience. Every loan must get the level of scrutiny that’s required. All the 10-minute tasks human employees repeat throughout the day can cause a brain drain and take a toll on productivity. There is also the experience of decision fatigue where the more choices you have to make, the more difficult each one becomes. Automation helps to free up the mental energy of human employees so they can focus on profitable activities. Any repeatable mortgage task can be automated by creating a set of codified rules. However, it makes a bigger impact when you automate entire workflows.