Enterprise AI offers advantages across all industries, including retail. Customers are trending towards hyper-personalization. Further, they want unique one-on-one experiences regardless of the channel. Enterprise AI is just the tool for analyzing aggregated user data to deliver unique experiences.
Digital retail interactions are skyrocketing, especially during a pandemic. Moreover, e-commerce platforms can benefit because this is an easy channel for collecting customer information. Enterprise AI can use this information to better understand the customer and also improve supply chain and inventory management.