The HubSpot tickets tool allows you to track these customer issues, regardless of whether they came in via a phone call, an email, or live chat. The tickets tool also organizes related notes, documents, and conversations in one place.
What can you do with Capacity and HubSpot (Ticketing)?
- Show ticket issues for Jane Doe.
- Summarize issues for product #11111.
- How many tickets were filed in March?
HubSpot (Ticketing) Features:
- Issue tracking
- Customer resolutions
- Organized reporting