A knowledge sharing platform to help you win more customers and keep the ones you already have.
You’ve got enough on your plate without having to worry about onboarding new users, supporting current users, and converting future users. That’s where Capacity comes in.
Capacity is there for newbies and experts alike, always ready to surface the answer they need to get back to enjoying your software.
Empower your users with knowledge. The more empowered they are, the more loyal they’ll be.
Your staff works hard enough as it is. Leave the everyday FAQs to Capacity, so they can get back to innovating.
We’ve solved the build vs. buy riddle. Your users need features only you can build. So, why not focus on building them, and leave the state-of-the-art AI, ML, and NLP to us?
Capacity is more than a chatbot—it’s an artificially intelligent knowledge sharing platform that keeps your users informed and happy, and your Development and Support Teams freed up to do more value-added work.
Capacity’s fully-extensible knowledge sharing platform will deliver the support your users need and the experience they’ve come to expect.
Connect to your product’s knowledge, wherever it’s stored, and empower your users with instant, dynamic answers to their FAQs.
No matter where it lives—on a webpage, in a document, or buried inside a spreadsheet—you can rest assured that the knowledge they’re getting is always up-to-date.
Your software doesn’t take holidays or weekends off, and your users will need help when they need it—at all hours of the day, every day. Give them the support they expect, and give yourself and your support staff a break.