Track Activity Across the Full Customer Experience
A one-stop-shop to track customer and account activity.
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Cut customer tracking chaos
See the total picture of customer interactions with a CRM that tracks touchpoints across channels, from self-service activity to agent-assisted conversations.TRUSTED BY 2,000+ ORGANIZATIONS
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Understand cross-channel customer journeys
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Insights
Gather data on customer interactions across email, chat, SMS and more.
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Targeting
Identify target customers for proactive campaigns.
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Connectivity
Integrate with existing software platforms to track customer experience.