Artificial Intelligence Archives

NICE Names Textel by Capacity a Top Partner of the Year 2024

by Team Capacity | Jun 17, 2024

Earlier this week, NICE announced the winners of the NICE Top Partners of the Year awards at NICE Interactions 2024, the industry’s largest customer experience event.

4 Ways to Make the Case for an AI Roadmap

by Team Capacity | Mar 20, 2024

Smart leaders know that AI is essential for the future of work. Try these 4 strategies for making the case for AI at your organization.

Capacity Launches AIAssessment.com to Help Companies Get Started with AI

by Team Capacity | Mar 7, 2024

Capacity’s new customized AI Assessment helps companies identify opportunities, prioritize solutions and implement new technology.

How Our Engineering Team Uses the Product they Built

by Team Capacity | Nov 1, 2022

See how Capacity’s Engineering team uses the Capacity platform to automate processes and get instant answers to FAQs.

Three Signs Your Support Team Needs a Helpdesk Solution

by Team Capacity | Oct 14, 2022

Internal teams and external customers can benefit from an AI-powered helpdesk solution.

Q&A with the SaaStr Annual 2022 Ground Team

by Team Capacity | Sep 1, 2022

Get to know the team heading to SaaStr Annual 2022. Hear how they got started in software and what trends they see in SaaS.

How Capacity Uses Capacity: Featuring our HR and Finance Team

by Team Capacity | Aug 11, 2022

Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own HR and Finance team.

5 Mortgage Lending Problems Solved With AI and Automation

by Team Capacity | Aug 3, 2022

Mortgage lenders are constantly bogged down with shoulder taps, repetitive tasks, and other problems that arise during loan origination and servicing.