The AI platform for every customer interaction.

AI agents across every channel. Orchestrated to automate, assist, analyze and engage.

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Who is Capacity?

Founded in 2017 by David Karandish and Chris Sims, and part of the Equity.com incubator. Proudly headquartered in St. Louis.
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Eglė Račkauskaitė

Content Writer

Egle Rackauskaite helps SaaS and B2B brands connect with their audiences through clear, conversational content. She specializes in AI, customer experience, business and workforce management, and automation topics, with a strong focus on SEO and AEO to drive organic visibility and reach.

Most Recent Articles

AI for BPO Call Centers: How Can You Gain a Competitive Edge?

AI for BPO Call Centers: How Can You Gain a Competitive Edge?

May 30, 2025

TL;DR AI automates tasks and assists agents to boost BPO call center efficiency. Real-time coaching and self-service speed…

6 Ways AI for Hotels Boosts Customer Experience and Profits

6 Ways AI for Hotels Boosts Customer Experience and Profits

May 23, 2025

Imagine having a tireless team member who simultaneously boosts your marketing ROI, converts browsing visitors into booked guests,…

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