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YMCA General Assembly

by | Jun 27, 2023

Want to better serve your members, increase engagement, and reduce repetitive questions—but lack the team resources?

Meet Capacity at this year’s General Assembly!

The Y of Greater Dayton uses our support automation platform to make it easier for members to find information, and for staff to assist them.

  • Our AI concierge instantly answers 90% of 5900+ monthly FAQs, like location hours or program schedules, directly on the website.
  • We integrate with Daxko Operations to directly lead members to program or membership signups.
  • When questions do reach staff, our internal digital assistant instantly finds answers on your team’s behalf, helping you solve member inquiries within a single interaction.

Ultimately, Capacity helps YMCAs automate support tasks—so members can quickly and easily enjoy all the Y has to offer.

Find us at Booth #432, or click below to chat with us one-on-one in Atlanta!