Artificial Intelligence Archives

by Team Capacity | Jul 14, 2021

Discover how to use AI-powered chatbots to assist prospective students in the admission process and increase student retention rates.

by Team Capacity | Jul 6, 2021

Katherine Campbell, Chief Digital Officer at Assurance Financial, implemented the Capacity and Sales Boomerang integration.

by David Karandish | Jun 17, 2021

When implemented correctly, chatbots powered by automation have the power to transform business operations and exceed expectations.

by Team Capacity | Apr 27, 2021

Our guest blogger, Tim Fox, interviews Jeremy Grafke about his experience as L.O.I.S CoPilot and human-in-the-loop at LeaderOne Financial.

by Team Capacity | Jan 22, 2021

Excellent customer service is more important than ever. Learn how Capacity can support your online customer services

by Team Capacity | Jan 20, 2021

Support automation can make a big impact on your support team. Discover how automation can integrate with your helpdesk, livechat, and more.

by Team Capacity | Jan 12, 2021

The right helpdesk partner can make a great impact on your customer experience as well as employee satisfaction.

by Team Capacity | Jan 5, 2021

Chatbots are increasingly popular tools for 24/7 customer support. Read more about the key advantages chatbots offer customers.

by Team Capacity | Dec 21, 2020

Explore a few examples of the personalities that our customers have created for their chatbot.

by Team Capacity | Jun 21, 2020

Check out the final 6 tips that can help you optimize your email process and workspace.

by Team Capacity | Jun 11, 2020

Take a look at these 7 tips if you’re interested in minimizing distractions and controlling your calendar!

by Team Capacity | Jun 9, 2020

Get a complete one-to-one comparison of the two biggest collaboration tools!