Blog

A Brief Intro of the First 6 Episodes of The Support Automation Show

On The Support Automation Show, we feature expert leaders in support automation and their work in proactive customer service.

Discover how to get a manager’s buy-in on the implementation of AI-powered technology that can help your team do their best work.

Explore what a chatbot for college websites can do for retention rates, and how colleges and universities can get started.

Tim Fox explains how mortgage companies can optimize talent and manage costs while increasing profitability.

Discover how to use AI-powered chatbots to assist prospective students in the admission process and increase student retention rates.

Katherine Campbell, Chief Digital Officer at Assurance Financial, implemented the Capacity and Sales Boomerang integration.

When implemented correctly, chatbots powered by automation have the power to transform business operations and exceed expectations.

Our guest blogger, Tim Fox, interviews Jeremy Grafke about his experience as L.O.I.S CoPilot and human-in-the-loop at LeaderOne Financial.

Discover the top trends of knowledge management and implement them in your organizations to provide a perfect experience.

Excellent customer service is more important than ever. Learn how Capacity can support your online customer services