Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own. The Capacity team uses the Capacity platform for self-service. This alleviates tedious tasks and automates processes, so our team can spend more time on...
Mortgage lenders are constantly bogged down with shoulder taps, repetitive tasks, and other problems that arise during loan origination and servicing. AI-powered automation solutions promise to make lending more efficient and streamlined than it’s ever been...
It’s no surprise that nearly 100% of SaaS businesses use at least one SaaS product in their tech stack. With the SaaS industry always shifting and moving, support teams in these companies often get caught bogged down with tedious, time-consuming work, and repetitive...
From providing applicants with instant answers to integrating with Facebook Messenger, Next Move has transformed their business by implementing Capacity’s AI-powered support automation platform. Since onboarding, 92% of people who interact with Next Move’s...
So, you’ve pitched the technology that you believe will benefit your team. Your manager is on board, and the implementation process is about to begin. It’s necessary to have a plan to get your team members to adopt the technology in their workday once it’s rolled out....
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