by Alexa Schmitt Bugler | Nov 13, 2025 | AI in the Workplace
TL;DR Zendesk is powerful but often criticized for its high cost, steep learning curve, and slow implementation. Users report difficulty getting timely support and needing significant admin resources to manage Zendesk. A strong Zendesk alternative should offer lower...
by Alexa Schmitt Bugler | Oct 21, 2025 | AI in the Workplace, Chatbot
TL;DR AI agents are revolutionizing the way retailers connect with customers, optimizing operations and maximize revenue. Read to learn how AI agents in retail boost conversions, enhance loyalty, and streamline operations—with real-world examples and a breakdown of...
by Alexa Schmitt Bugler | Oct 13, 2025 | AI in the Workplace, Automation
TL;DRAI in utilities allows providers to enhance customer support, streamline operations and meet fluctuating demand. Discover the benefits and challenges of using AI in utilities along with 8 real world examples that utility providers can learn from today. Artificial...
by Alexa Schmitt Bugler | Sep 11, 2025 | Automation, Mortgage Industry
TL;DR Loan automation speeds up applications, approvals, and notifications while reducing errors and costs. Key steps: digitize intake, integrate systems, enable 24/7 AI support, streamline collaboration, and optimize continuously. Implementing loan automation allows...
by Alexa Schmitt Bugler | Sep 11, 2025 | AI in the Workplace, Artificial Intelligence, Automation
Glide recently surveyed more than 1,000 operations leaders and uncovered a striking insight: 28% of businesses are already leveraging AI, and another 45% are actively implementing it. That means nearly three-quarters of organizations are actively investing in...
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