Customer Contact Week: The ROI of Support Automation

by Team Capacity | Jul 13, 2021

Watch the recorded webinar from CCW Online

Manual processes and repetitive tasks are an inefficient and expensive burden to the bottom line. Support automation can unlock your team’s potential. But, before purchasing a new technology for your company to automate key processes, the right question to ask is, “What is the return on investment?” Tim Yeadon, CRO at Capacity, discussed the ROI of Support Automation during Customer Contact Week Online 2021.

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