ReCap: Credit Union Times Webcast
Discover how Capacity enables credit unions to drive a better member experience by starting with the team experience.
7 Companies That Offer An Exceptional Customer Experience
Excellent customer service is more important than ever. Learn how Capacity can support your online customer services
Support Automation Defined
Support automation can make a big impact on your support team. Discover how automation can integrate with your helpdesk, livechat, and more.
Promoting From Within: Dylan Williams
We asked our team member, Dylan Williams, a few questions to highlight his new role, experiences, and goals.
Top 6 Tips for Successfully Implementing RPA in the Workforce
RPA implementation projects should be introduced and managed carefully. Follow these tips for faster employee adoption and long-term success.
A Fast But Uncertain Start to 2021
When 2020 comes into focus, one thing we will most certainly see is that it was a great year for real estate.
Demo Day Recap: How Capacity Reduces The Time it Takes to Process a Loan
Discover the new and key features Capacity uses to automate questions and tasks for borrowers and loan officers.
6 Factors to Consider Before Choosing a Helpdesk Partner
The right helpdesk partner can make a great impact on your customer experience as well as employee satisfaction.
Top 5 Ways Customers Benefit From Chatbots
Chatbots are increasingly popular tools for 24/7 customer support. Read more about the key advantages chatbots offer customers.
What Will 2021 Look Like for the Mortgage Industry?
Let’s take a close look at how the mortgage industry changed in 2020 due to COVID-19 and what we can expect in 2021.