by Team Capacity | Feb 1, 2024 | Helpdesks
In the wake of paradigm-shifting events, businesses are often forced to reexamine certain strategies. This is particularly true when it comes to customer support. For consumers, resolving product or service issues in the midst of an already stressful situation can...by Team Capacity | Jan 25, 2024 | Artificial Intelligence, Automation, Customer Experience, Helpdesks, How Capacity Uses Capacity, Workflows
Here at Capacity, we believe our platform has the power to transform businesses everywhere, including our own. We like to say we drink our own champagne: the entire Capacity team uses the Capacity platform for self-service. This reduces time spent on tedious tasks and...by Team Capacity | Dec 19, 2023 | AI in the Workplace, Productivity, Support Automation
So, you’ve pitched the technology that you believe will benefit your team. Your manager is on board, and the implementation process is about to begin. It’s necessary to have a plan to get your team members to adopt the technology in their workday once it’s rolled out....by Team Capacity | Sep 7, 2023 | Security, Sub Processors
Subscribe to an RSS feed to be notified when we add new Capacity sub-processors (note: you will need to cut and paste the “Subscribe to an RSS feed” URL into an RSS Feed Reader to monitor updates). Capacity uses certain sub-processors to assist in...by Team Capacity | Apr 20, 2023 | 2022 Events, SaaS
Another win for AI: Technology investment firm and Capacity’s parent company, Equity.com, announced reccently that they have invested in Intelligage, a customer engagement cloud platform. Our partnership began at the annual SaaStr conference in 2022, when Intelligage...Cookie | Duration | Description |
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