Eglė Račkauskaitė

Content Writer

Egle Rackauskaite helps SaaS and B2B brands connect with their audiences through clear, conversational content. She specializes in AI, customer experience, business and workforce management, and automation topics, with a strong focus on SEO and AEO to drive organic visibility and reach.

Most Recent Articles

9 Best Apps Like PolyAI for AI-Powered Call Centers

February 3, 2026

TL;DR Conversational voice AI has evolved fast and today’s tools sound natural, understand intent, and handle full customer…

Sierra AI vs. Capacity: Key Differences, Pros, Cons, and Verdict

January 27, 2026

TL;DR With more teams investing in AI for customer support, Sierra AI and Capacity are two popular tools…

How to Improve Call Center Customer Service: 15 Best Practices

January 26, 2026

TL;DRLearn how to improve call center customer service with 15 proven strategies covering: Wait times Self-service Agent performance…

10 Best HappyFox Alternatives in 2026 (Compared)

January 26, 2026

TL;DR HappyFox is a customer support automation platform. Due to limited integrations, clunky UX, and other challenges, many…

AI in Hospitality Marketing: 7 Examples That Drive Bookings

January 19, 2026

TL;DR AI is reshaping hospitality marketing with hyper-personalized guest experiences, predictive demand forecasting, and dynamic pricing. Hotels, airlines,…

6 Best Hotel Chatbots for Hospitality Businesses in 2026

January 18, 2026

TL;DR Hotel chatbots automate guest interactions 24/7, reduce call volumes, and provide personalized support across multiple channels. AI-powered…

Customer Interaction 101: 7 Ways to Boost Loyalty and Sales

January 16, 2026

TL;DR Customer interaction shapes how customers perceive your brand. Positive, consistent interactions increase loyalty, satisfaction, and sales. This…