Join us at CCW Vegas

You’ve never seen agent assist technology like this before. At CCW Nashville, discover the most comprehensive customer support platform on the market: Capacity.  Since acquiring Creovai, Capacity is now able to automate QA, analyze 100% of customer conversations,...

Meevo Live! was a great success — and if you’re ready to move beyond last minute chaos like lost booking opportunities, after-hours inquiries, and constant calls, you’re in the right place. Capacity’s Virtual Agents for Beauty help salons:✨ Answer client questions...

This September at TMC Fall, use a virtual agent to get the most out of the event and hear the power of AI firsthand. Capacity’s TMC virtual agent can help you get in touch with a vendor, find the best speaking sessions, or even recommend things to do around...

Will you be at NICE Interactions this year? You’re already leading the way in customer experience. Take it even further with your SMS offerings.  Meet your customers where they are with 1:1 or 1:Many conversational support: ⭐ Bring AI to SMS with Text Bots and...

Ready for a blast to the past that rockets your contact center into the future?  Whether a small business or a major organization, everyone can harness AI to improve customer relationships and reduce costs. The easiest place to start? Automating customer support....

Looking for AI tools that can make it easier to serve your community, without breaking the bank? Whether you want to offer 24/7 member support, or streamline the way your team works with automation, AI tools like Capacity can help. YMCAs like Greater Dayton are using...

More and more C-level execs are prioritizing AI strategy—especially those who hope to boost CX and team efficiency without raising costs. Whether your clients are looking for… Intelligent Virtual Agents that personalizes interactions and scale inbound and outbound...

At Quirk’s Chicago, Scott Litman, Founder of Lucy (now known as Capacity’s Answer Engine®) and SVP at Capacity, joined Soumya Nair, Global Insights Director at Kerry Group, for a session on Democratizing Insights with AI. Soumya leads Kerry’s Insights Center of...

Want to offer 24/7 self-service support, eliminate repetitive work, and boost team productivity? Meet the Capacity team at TMC Fall this September! The Mortgage Collaborative uses Capacity to answer repetitive member inquiries and automate meeting setups between...

Streamline YMCA member support with AI! Meet the Capacity team at the YMCA General Assembly.