A thoughtfully designed Zoho Desk alternative.

Enjoy managing your organizational knowledge with a platform built for the way people actually work.

Request a demo

Capacity vs. Zoho Desk

How does Capacity stack up?

AI-Native
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Native Helpdesk
Native Workflow Builder
Self-Service Portal
SCROLL TO VIEW ADDITIONAL COMPARISONS

An AI-powered knowledge base. Not an article repository.

  • All organizational knowledge.

    Capacity captures tacit knowledge, mines documents and spreadsheets, and connects to more than 50 of today’s most popular workplace applications.

  • Robust and easy.

    Set access permissions by department, role, geolocation, team member, website visitor, and more. Intelligently surface stale content for easy improvement and a continual drive toward knowledge perfection.

Check out more Capacity Knowledge Base comparisons: