A Zendesk alternative that connects all knowledge.

Integrate with your helpdesk and over 50 enterprise apps to store and share all organizational intelligence.

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Capacity vs. Zendesk

How does Capacity stack up?

AI-Native
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Native Helpdesk
Native Workflow Builder
Self-Service Portal
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Do you want a document, or the answer?

  • The answer you need, now.

    Team members with questions don’t want a 7,000-word policy document—they want an answer. They want the knowledge they want, now, so they can get back to work.

  • At your fingertips.

    Capacity makes knowledge—the needed answer, minus the fluff—instantly available. It then continuously validates all your organizational knowledge with machine learning, human-in-the-loop feedback, live data sources, and more.

Check out more Capacity Knowledge Base comparisons: