A Zendesk alternative that's here to help.

Automate support for your customers and employees and see the positive results. 

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Capacity vs. Zendesk

How does Capacity stack up?

AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Email Integration
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-Time Chat
Self-Service Portal
Ticket Management
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You’ll be seeing stars.

We’re helping the helpdesk by showing you how your customers are experiencing your products, services, brand, and company as a whole. In addition to ticket requests, star ratings are simple data that can carry critical implications and substantial ROI potential.

With actionable feedback from open-ended questions and in-depth, multiple-choice conversational paths, you’ll identify where you can improve your customers’ experience and think beyond the status quo.

Check out more Capacity Helpdesk comparisons: