A user-friendly alternative to Zendesk.

Empower your customers with an intuitive interface. Empower your staff with automation.

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Capacity vs. Zendesk

How does Capacity stack up?

AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Email Integration
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-Time Chat
Self-Service Portal
Ticket Management
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You’ll be seeing stars.

In addition to ticket requests, star ratings are simple data that can carry critical implications and substantial ROI potential. Learn exactly how your customers are experiencing your products, services, brand, and company as a whole.

With actionable feedback from open-ended questions and in-depth, multiple-choice conversational paths, you’ll identify where you can improve your customers’ experience.

Check out more Capacity Helpdesk comparisons: